Last updated October 27, 2015
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Information Collection and Use
Phoenix Industries Inc. is committed to personal privacy and has adopted a stringent policy to show our dedication towards safeguarding information collection and use. Phoenix Industries Inc. is the primary owner of the information collected on any of our domains. If clients, vendors, partners and other associates choose to misuse information that is collected through the use of our services, Phoenix Industries Inc. will not be held responsible for their privacy practices.
Phoenix Industries Inc. is dedicated to promoting personal privacy among members who use our solutions. We guarantee we will not sell or rent collected information. Phoenix Industries Inc. may share certain information (only where appropriate) with individuals and businesses responsible for handling your account or performing other services that you require.
Phoenix Industries Inc. collects information for the following general purposes:
- Contacting registrants • Personalizing user experience • Fulfilling requests as specified • Security and authorization • Monitoring and logging activity • Billing, shipping and processing • Account administration • Improving product/service delivery
In order to better serve you, at various points you may complete a registration form voluntarily. During the registration process you may be required to provide contact information (such as name, phone number, email address, etc.). This information is to be used for the sole purpose of providing you with additional information that pertains to the interest(s) specified during your registration. Members who opt to use our services will occasionally receive information on products, services, special deals, etc. Out of respect for the privacy of our users, we always present the option to be removed from these types of communications.
Cookies and Log Files
A cookie is a temporary data file stored on the hard drive that contains general information about a user. When using our website or other web-based services, some information is stored on your computer in the form of a “Cookie” or similar file. The only personally identifiable information a cookie or log will collect is information you voluntarily supply.
- Gather statistical information to track and monitor account activity
- Record and report “click-streams” and usage for trend analysis
- Personalize content as it pertains to interests specified
- Facilitate the delivery of information and the use of our services
- Track IP address for security purposes
Third party and in-house reporting utilities are used to analyze trends, administer and secure the site, track a user’s movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information for this website. For security purposes, IP addresses are recorded for Phoenix Industries Inc. users.
This website contains links to other sites. Please be aware that Phoenix Industries Inc. is not responsible for the privacy practices of these other sites. We encourage our users to become familiar with the varying privacy practices for other sites that collect personally identifiable information.
To subscribe/unsubscribe, for communications or other areas of interest, a user will be required to provide the original information entered at the time of registration. Because an email address is used as the unique identifier, it is imperative that the user re-enter the original email address used at the time of registration. For the dissemination of communications and other Interest-specific information, an unsubscribe link will be provided at the bottom of every communication sent by Phoenix Industries Inc. or users of our services.
To cancel a Phoenix Industries Inc. subscription agreement, users are required to file a request in writing. To immediately cancel your account, contact Phoenix Industries Inc.
Phoenix Industries Inc. takes every precaution to protect user information. Users that submit sensitive information via the website, are guaranteed in practice that the information is protected. Unfortunately Phoenix Industries Inc. cannot guarantee the security of every transmission over the Internet, but we will do our best.
When registration forms (i.e. ecommerce) require a user to enter sensitive information (such as credit card number and/or social security number), the information is encrypted and protected with the best encryption standard in the industry—SSL. The information collected is to be used for billing purposes and to fulfill the customer’s orders. While on a secure page, such as an ecommerce website, a lock icon is present at the bottom of the Web browser (for Netscape Navigator and Microsoft Internet Explorer) indicating the information transmitted will be encrypted. To learn more about SSL, please visit http://webopedia.internet.com/term/s/ssl.html. To check the validity of the SSL certificate, please be sure to click on the lock icon located at the bottom of your browser window.
We monitor system and application activity logs to identify any unusual activity, from authorized and/or unauthorized individuals accessing our systems and/or making changes to stored information, for investigation purposes. We regularly perform preventative system maintenance and monitoring to ensure the security of our data systems. Our servers are maintained in secure facilities. Phoenix Industries Inc. with the help of its employees and partners, monitors data centers 24 hours per day, seven days per week. Backup tapes are retrieved daily and archived.
Our trusted vendors, clients and business partners are responsible for processing or handling some of the information that we receive. These associates are not authorized to use such information for purposes beyond those specified by us and are required to preserve the confidentiality with which we treat such information.
Phoenix Industries Inc. employees are required to sign confidentiality agreements and only our employees who need information to perform their job and who have passed background checks are granted access to personally identifiable information or any other confidential data.
There are a limited number of situations where we may disclose your personal information without first receiving consent:
- When legally ordered to do so by a lawful subpoena or court order
- Upon violation or breach of agreement with Phoenix Industries Inc.
- If it is believed your actions will harm the property or rights of Phoenix Industries Inc. and our associates
- Under exigent circumstances to protect the physical safety of Phoenix Industries Inc. employees, users, clients and partners or the general public
- In connection with the sale of company’s assets, a company domain or business division
- To validate credit card numbers for charging for fee services
Notification of Changes
If you have any further questions about the privacy practices of Phoenix Industries Inc. or its affiliates, contact Phoenix Industries Inc.